The Tough Calls of Supervision

Simple Strategies for Success

For the past 30 years, we've trained thousands of first-line manufacturing supervisors, compiling information about their "most challenging problem people."  This light-hearted learning experience allows you to quickly benefit from proven experience in identifying and correcting baffling people problems.  Today's busy supervisors love this one-day, hands-on approach to tough people issues that face us every day.

Learn Straightforward Strategies For Success in DEALING WITH:

Hotheads...challenging authority; 
Snipers...disrupting employee meetings
Negative People.... whining until quitting time...
Lovebirds" on-the-job; they can't keep their hands off each other 
People Retired on the job"...Commonly Know as the "Russian Rocket"...he won't work & you can't fire him!

Learn to effectively deal with:
Rumor Mongers, Prima Donnas, Clock-Watchers & Class Clowns

Participants quickly deal with problematic issues associated with challenging, perplexing and demanding people.  Back on the job they implement strategies to effectively resolve perplexing issues that test the patience of the most seasoned supervisor.

Who Should Attend?  

Any experienced supervisor who needs to sharpen interpersonal relationship skills.